Directory > Providers > Doctor > Pediatrician > OH > Worthington > Joseph Fiala, MD > Reviews

Joseph Fiala, MD

Nearby

Pediatricians

Worthington Pediatrics - Central Ohio Primary Care

Worthington, OH

Ohio Center for Pediatrics - Central Ohio Primary Care

Dublin, OH

Step By Step Pediatrics - Central Ohio Primary Care

Westerville, OH

Associated Pediatrics - Central Ohio Primary Care

Westerville, OH
Get Featured on Wellness.com > Learn More
Joseph Fiala, MD
Crosswoods Pediatrics Inc
(10 Reviews)
> Get Phone Number & Directions
760 Lakeview Plaza Blvd Worthington, OH 43085
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.136.140
August 14, 2014
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
by Anonymous xxx.xxx.126.8
December 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.142.123
July 11, 2012
I normally do not do surveys such as this one, but felt it important to communicate our experience with Crosswoods Pediatrics so that others are well informed and can use the information to make the right decision based on their child’s care. The Drs. at Crosswoods Pediatrics are very well educated, informative and provide good care when you get an appointment to see them. Getting the appointment is the challenging part. The receptionist when answering the phone will advise you that in order to make an appointment, you must first speak with the nurse. The nurse will listen to your concern and provide medical advise over the phone (or will state that she needs to speak with the doctor and get back to you) before making the appointment. Each time this occurred, the nurse would call us back and say an appointment was not warranted and would advise what to do at home. On all three occasions, my child ended up at Childrens Hospital with a serious illness the next day that could have been prevented if the nurse would have let us schedule an appointment. I stayed with the office because I liked the doctors as they have been seeing both my children since birth. But recently my child develop a condition with his eyes. After trying to make an appointment, the nurse said she had to speak with a doctor and would get back to me. Again, I got the same push back that no appointment was necessary and my son, based on my description of what was happening over the phone, had developed a tic…not to worry as it will go away. The nurse said she would send me an article about tics to read and to call back if I had any further questions. I tried to still request an appointment as I did not feel comfortable with an over the phone diagnosis. She got very belligerent and would not schedule the appointment. Needless to say, we have switch doctors, and it has been discovered that it most likely is not a tic that is causing the eye movement. The cause is still being diagnosed and we hope to have an answer to his condition shortly.

Again this is not something I normally share as I don’t like to give negative reviews about any service, but you need to be very cautious with this office's staff and their intent to provide the best care to your child.
by CG xxx.xxx.0.57
April 17, 2012
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Would you recommend this pediatrician to others?
I Already Have
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 25, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 19, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did you experience unnecessary pain during your visit?
No
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 13, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
April 06, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 23, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 03, 2011
Add a Review
Map and Directions
760 Lakeview Plaza Blvd, Worthington, OH 43085