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Tri County Orthopedic Surgeons Incorporated

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Orthopedic Surgeons

Spectrum Orthopaedics

Massillon, OH

Omni Orthopaedic Multispecialty Network Inc

MASSILLON, OH

Tri County Orthopedic Surgeons

Massillon, OH

Anthony S Pentz, MD

MASSILLON, OH
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Tri County Orthopedic Surgeons Incorporated
Tri County Orthopedic Surgeons Incorporated
(4 Reviews)
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3244 Bailey St Nw Massillon, OH 44646
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Expertise
4.5 star average for Expertise
Recommended
1 star average for Recommended
My complaint is not with the doctors but with the staff behind the counter and also the office manager. I waited for 2 hours and 45 minutes in the waiting room. Obviously when we were finally seen I was not very happy to say the least. The office manager came in and called me rude!?!!! Just terrible!!!!! So much for customer service!!!! The doctors on the other hand were fantastic. Word of advice, fire all office staff (especially the two very young girls behind the desk and the very ARROGANT and UNPROFESSIONAL office manager) and replace with people that have common sense!!!
by furious in ohio xxx.xxx.72.149
August 22, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.190.189
January 03, 2014
This is NOT a recommendation, rather a notice of complaint. It makes no sense to me that an ORTHOPEDIC practice would make a 90 year old patient( with complaints of back pain and who they referred for a CAT scan) sit on an 2" padded exam table for 1hr 20 min. When the daughter brought this to Dr. Cochran's attention, his response was that the patient could have sat on the seat provided (which had NO padding!) and raises the question of where the 87y/o wife would have sat. Character, courtesy and common sense can go along way, unfortunately all was absent today at this practice. As far as I'm concerned, my father will NEVER return to this office .
by Jill Miller xxx.xxx.134.122
October 30, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by George Caprita Sr.
June 05, 2011
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3244 Bailey St Nw, Massillon, OH 44646