Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider listen to your input and concerns?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time