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Kettering Health Medical Group OB-GYN - Washington Township Campus

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Kettering Health Medical Group OB-GYN - Washington Township Campus
Kettering Health Medical Group OB-GYN - Washington Township Campus
(13 Reviews)
Office

(937) 439-5252

 1989 Miamisburg-Centerville Rd. Suite 100 Centerville, OH 45459

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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
They answer the phone right away and I don't think I have ever been put on hold here for a long time. My first visit went well but the Dr. was in and out of the room so fast I felt like I wasted me time. After a week in a half they called me to inform me my pap came back abnormal so I set up another appt. for a biopsy. I live 30 minutes away and when I got there they turned me away and would not see me because I did not have my copay. I understand I'm responsible for paying my copay but during my first visit I asked if I had a copay and they said no so I was not aware that there would be a copay during this visit. I feel hurt that they turned me away because I was unaware of the copay and wasted my time and gas driving there for nothing. I have already made an appt. elsewhere and will not be going back.
by Dawn xxx.xxx.203.247
June 11, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.50.78
May 21, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this OBGYN promptly notify you about any test results?
No, I had to call them myself
Did this provider show attention to detail?
Kind of, but not very much
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.253.141
January 25, 2013
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider have helpful information available online?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Patient1 xxx.xxx.224.180
January 09, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.167.137
November 06, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this OBGYN to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
February 04, 2012
The dr is nice, but her staff simply hate their life and everyone that walks in the office. Do not be surprised if you are waiting for hours after your due appt time!!! When I told the receptionist that I needed to pick up my daughter after waiting 1.5 hrs she said their is nothing she can do!! Is this a professional office or a circus? It's a shame that a good Dr. like Trisha is working with these clowns, I will NEVER go back again. They are constantly overbooked and have no control over their scheduling, very unprofessional and very unfriendly.
by Samar Saleh
January 24, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
No, I was scared
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 14, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
Yes
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
by Anonymous
November 11, 2011
They had already reviewed my medical history before the appointment, and went over it with me in the exam room so as not to miss anything. They were extremely thorough and made sure not to miss one detail. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by steph
November 07, 2011
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Map and Directions
1989 Miamisburg-Centerville Rd. Suite 100, Centerville, OH 45459
Primary Specialty

Hospital

Practice Kettering Health Medical Group OB-GYN - Washington Township Campus