Dr Nick is EXCELLENT, very patient and understanding, would highly recommend him. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.