Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long