Mark Mc Roberts, MD

Mark Mc Roberts, MD
Springfield Primary Care 3043 Sanitarium Rd Ste 1 Akron, OH 44312
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.73.91
February 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.41.254
May 07, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Mary Fesler
February 22, 2012
Their office was well organized and clean. The office was very easy to locate. Minimal wait time after I arrived for my appointment.
Dr McRoberts is an excellent physician. Nothing but good things to say about himself and the complete staff.
I have used him for years but a job change and Insurance company change forced me to leave his practice.
by Dale Wages
October 05, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 20, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
April 15, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I am going to refer everyone I know here. I absolutely love this place. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Bethanie Cole
March 04, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 28, 2011
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