Emmanuel Okafor, MD

Emmanuel Okafor, MD
Digestive Health Inc 23250 Chagrin Blvd Beachwood, OH 44122
Add a Review

Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this gastroenterologist to others?
I Already Have
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.4.30
January 22, 2013
Did you experience unnecessary pain during your visit?
No
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 28, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Ben Mostella/Bj
March 07, 2011
Add a Review