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Colette Willins, MD

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Westlake, OH

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Westlake, OH

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Westlake, OH

UH Family Medicine Specialists

Westlake, OH
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Colette Willins, MD
Willins Colette R
(37 Reviews)
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29325 Health Campus Dr, Comm Fam Med/Ste 1 Westlake, OH 44145
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider give unbiased advice?
Yes
by Anonymous
August 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 17, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this family doctor use current and safe equipment?
Yes
by Anonymous
August 15, 2011
Was this family doctor friendly?
Yes
by Anonymous
July 29, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
July 28, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
July 18, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
July 05, 2011
I will definitely recommend them to people I know. They always made sure that I wasn't in any pain. Their staff is very friendly and professional. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.

Dr. Willins is sometimes aloof yet always thurough and accurate.
by PaulHanrahan
July 01, 2011
Getting an appointment at this office wasn't too difficult. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. She ignored my concerns and didn't address my symptoms at all.
by meggo
June 17, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Nilda cruz
June 15, 2011
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Map and Directions
29325 Health Campus Dr, Comm Fam Med/Ste 1, Westlake, OH 44145