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Robert Gsellman, MD

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Robert Gsellman, MD
Hearthstone Family Practice
(9 Reviews)
> Get Phone Number & Directions
4444 Arlington Rd, Hearthstone Fam Practice Uniontown, OH 44685
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Everyone in my community knows that they are the absolute best in the field. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by judy
December 15, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by MEC
November 30, 2011
Was this provider's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 06, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 20, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by Linda Etheridge
July 28, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. When comparing them to others I have visited for the same condition, they are among the best I have seen. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by hmama
April 19, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 13, 2011
Dr Gsellman is a fantastic doctor and with a wonderful bedside manner. He makes himself available for us and answers our concerns quickly, even when we call the office with questions.
by udifish
February 11, 2011
I have a family of eight and Dr. Gsellman sees all of us. I would go to no other place!
by 4xMama
May 03, 2010
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Map and Directions
4444 Arlington Rd, Hearthstone Fam Practice, Uniontown, OH 44685