Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best