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James Gibbs, MD

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James Gibbs, MD
Family Physicians Assoc
(6 Reviews)
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6990 Lindsay Dr Ste 3 Mentor, OH 44060
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
Value
4 star average for Value
They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. I would never visit them again. I was very disappointed. Their office equipment was in good shape and looked very current. I felt like everything was very safe. Their office was clean enough, nothing special though. I went to him when I was diagnosed with gall stones & the ER Doctor told me my gallbladder was full of gall stones & I needed to get it removed as soon as possible. When I went to Dr. James Gibbs for a second opinion because I was so sick... he said that all he saw was sludge in the x-ray & I didn't need the surgery. Thank God I went to a surgeon recommended to me because I did have gall stones and one was stuck inside the tube attached to the gall bladder and there was a stone clogging it. I went through severe pain for months because of his expert opinion after looking at my x-rays taken at the emergency room. I should have filed a malpractice suit against him. I don't know what the statue of limitations is. Thank God my surgeon was patient because she had a hard time getting the stone that was stuck out. I almost had to have the surgery where the recovery time is 6 weeks & a big cut across your body! If you don't mind someone just pushing you through, not being thorough so they can see as many patients as they can at your expense then he's your guy.
by cooper74 xxx.xxx.82.173
January 24, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.24.206
November 27, 2012
Not sure if I have ever visited a Dr. who was on time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable.
by Jaredohio
January 05, 2012
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by Don Tanski
November 17, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this family doctor's staff friendly?
No, they were rude
Does this provider have a good professional reputation within your community?
Not really, it could be better
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
September 04, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
May 18, 2011
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Map and Directions
6990 Lindsay Dr Ste 3, Mentor, OH 44060