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Benjamin Douglas, MD

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ENT

Head & Neck Assoc

Clyde, NC
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Benjamin Douglas, MD
Mountain Ear Nose & Throat
(9 Reviews)
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40 Mitchell Rd Sylva, NC 28779
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
I still can't believe my favorite ear doctor benjamin douglas has retired I'm mad at him he didn't tell me bye at all. They could of sent me a note saying that he has retired. Doctor Douglas was my favorite ear doctor and I'm going to miss him
by Bibi Leigh xxx.xxx.217.77
April 02, 2020
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.129.6
February 11, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.169.155
December 03, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 30, 2012
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 03, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
October 14, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 19, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Yes
Would you refer this provider to a family or friend?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Does this provider use current and safe equipment?
Yes
by Anonymous
April 09, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Yes
by Anonymous
March 01, 2011
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Map and Directions
40 Mitchell Rd, Sylva, NC 28779