Laurie Pollock, MD

Laurie Pollock, MD
Duke University Eye Ctr Duke Univ Med Ctr Ste 3802 Durham, NC 27710
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I also have been seen by Dr. Laurie Pollack of Duke Eye Center for nearly 10 years. I am entirely pleased by her knowledge, demeanor and professionalism! However, as others have pointed out, the check-in/check-out staff really need some training on "greeting visitors" with a smile and a genuine exchange of pleasantries as they interact with PAYING customers!
by Anonymous
November 30, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 11, 2011
I have been seeing Dr Pollock 4-5 times over the last 10 years by now, and I always found her friendly, competent and professional. All my prescription lenses were satisfactory. I will certainly go again. The only problem I always had in the past is an exceedingly rude person at the appointment desk, every time I call. Can't figure out why that woman has to be so unpleasant. Luckily I only go once every one-two years. Perhaps she no longer works there by now!
by Anonymous
March 28, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 08, 2011
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