I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am going to refer everyone I know here. I absolutely love this place. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.