Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have helpful information available online?
Yes, but very little
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me