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Richard Forsyth, MD

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Richard Forsyth, MD
Capital Family Medicine
(8 Reviews)
> Get Phone Number & Directions
3320 Executive Dr Ste 214 Raleigh, NC 27609
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Does this family doctor use current and safe equipment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.136.196
October 11, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office clean?
It was satisfactory
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.178.66
May 31, 2013
by Anonymous xxx.xxx.7.184
September 21, 2012
Dr. Forsyth barely gave me any information at all. I'm going to have to do my own research to get my questions answered. The staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. In fact, I was given wrong adresses to Labs for blood work. I had the hardest time finding their office, and I usually have a good sense of direction. The office is not clearly labeled. The interior of the office looked like something from the 1950s., very outdated and in need of modernization. There were cockroaches in and around the building.

They had forms that they made you sign agreeing to alot of extra charges - extra charges for missed apopintments not canceled w/i 48 hours; extra charges for requests for the practice to fill out forms or write letters; extra cahrges for rpescription changes, three conditonis which were confusing and didni't make alot of sens. The form went on and on about the tremendous administrative burdens thrust upon them (their language), whcih forced them to pass these extra costs onto the patient. The form complained about how they were not being reimbursed at the levels they should be by the insurance companies.

Basically, I took it as, we are not making enough money, so we are finding ways to charge you over and above what the insurance companies allow.

The staff was friendly. But the Dr. was a major jerk. Walked in an hour past the apoointment time. Kept telling me to hurry up, just answer the questoin, and he didn't have time for all this becasue he was runnign behind. First class jerk.
Very rude and borderline hostile towards me when i did not follow his commands to the letter. Definitely NOT PROFESSIONAL in any sense of the word.

I highly reccommend, if you have health insurance, find somewhere else to go.

by Nothing but the truth xxx.xxx.72.182
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by price xxx.xxx.42.94
June 11, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 13, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
Was this family doctor friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
May 31, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the waiting room chairs comfortable at this provider's office?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
March 20, 2011
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Map and Directions
3320 Executive Dr Ste 214, Raleigh, NC 27609