Karen Smith, MD

Karen Smith, MD
Firsthealth Family Care Ctr 313 Teal Dr Ste 4 Raeford, NC 28376
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Does this provider have a good professional reputation within your community?
Definitely
by tinabell xxx.xxx.197.110
August 07, 2014
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
I Already Have
by Monroe, Patricia xxx.xxx.35.175
July 04, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this family doctor to others?
I Already Have
by wanda freeland xxx.xxx.218.184
February 19, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.26.84
February 19, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.249.63
November 14, 2012
My husband is in the military, they gave me a list of names/locations I was allowed to use. I went to Karen Smith; she was close, made an appt, showed up for the appt early to do first time visit paperwork. That took about 8-9 minutes for the paperwork, turned it in, and waited and waited and waited I was there for over 48 minutes passed my appt time. Finally, they called my name after my loving husband prompted them. Then I sat in a nurses triad area for another 20 minutes, again my husband got up and spoke to a nurse that walked by. With her quick snap answer, we decided to leave and never return. We were VERY Dissatisfied.
by CD xxx.xxx.139.148
May 16, 2012
They never left me for an extended period of time and I never felt ignored. They are not the friendliest doctor in the world, but they are nice enough. I can't really complain about their bedside manner. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by annie
February 15, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
December 20, 2011
Did this provider rush your appointment?
No
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 15, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider listen to your input and concerns?
Yes
Was this family doctor friendly?
Extremely Friendly
by Anonymous
August 24, 2011
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