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Terry Hess, MD

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Terry Hess, MD
Family Medical Assoc-Lwsvll
(16 Reviews)
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1225 Lewisville Clemmons Rd Lewisville, NC 27023
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.232.178
July 24, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.176.83
June 05, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous xxx.xxx.255.6
January 28, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.41.110
November 26, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
by Richard xxx.xxx.74.193
November 26, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.247.254
November 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.32.48
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by rebecca spicer xxx.xxx.56.9
April 16, 2012
I have been seeing Doctor Hess for Twenty Years and love the care I have received from him over the years. He is very knowledgeable and very thorough.
by Becky
March 06, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
October 12, 2011
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Map and Directions
1225 Lewisville Clemmons Rd, Lewisville, NC 27023