Kevin Kurtz, MD

Kevin Kurtz, MD
High Country Family Medicine 200 Hospital Ave. Suitte #7 Jefferson, NC 28640
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Very disappointed in the lack of communication with elderly patients & their families. Appears to avoid having to communicate with family. My father was in Ashe Mem. Hospital, so I arrived early one morning in order to be there when Dr. Kurtz came by on rounds. I was told by the nursing staff, "You just missed him." I said no problem, I will go to his office later that day. Staff looked at one another, then someone said, "He isn't in the office on Wednesdays." The following week I was told by his office staff, "He isn't in the office on Thursdays." The practice is closed on Saturdays & Sundays -- I believe he has people lieing for him so he doesn't have to interact with family. Ashe County needs more options if this is the best they have.
by J McKenzie xxx.xxx.160.50
January 11, 2016
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.152.126
March 06, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this family doctor use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.143.120
April 05, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.12.83
March 30, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.152.238
January 25, 2013
Was this family doctor friendly?
Extremely Friendly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 20, 2012
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 16, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 04, 2011
Did you feel safe in this provider's care?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
June 07, 2011
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