Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!