Reggie Parlier, MD

Reggie Parlier, MD
New Hope Family Medicine PO Box 551028 Gastonia, NC 28055
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
When you walk into the practice you are greeted with dirty mismatched and sometimes broken chairs in the waiting room. Trendy christian-only music plays over the speakers. My wait time was on average hour to an hour twenty five the three times I visited Dr. Parlier.

Dr. Parlier himself is soft spoken and you simply have to press him for any important details. Things like 'what would this CT scan tell us?', and 'so a negative result on this test means what for my diagnosis?'. Dr. Parlier seems to live in a world of routine not rooted in empathy or communication.

Dr. Parlier rushed me to have a same day, $2,200 (with my Aetna insurance) CT scan and neglected to tell me that he would be out of office for the next three days and would not be able to review it. This for my family and I was the most striking and indicative interaction with Dr. Parlier and his office. The front desk staff told me he wasn't in to look at it and there was nothing they could do. However, when I called back and got their automated message on the phone during lunch hour, the voicemail gave me directions to page the doctor, which the front desk staff had forgotten or neglected to tell me.

After being misdiagnosed three times for the same illness by Dr. Parlier - I landed in the emergency room.
by Grant xxx.xxx.114.136
August 23, 2018
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience unnecessary pain during your visit?
No
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.5.38
November 06, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.198.128
October 30, 2013
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.112.187
June 21, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this family doctor friendly?
Extremely Friendly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.84.100
March 19, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by kay xxx.xxx.54.142
February 21, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.198.29
May 19, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 21, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 08, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you refer this provider to a family or friend?
Yes
Does this provider have helpful information available online?
Yes, but very little
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
December 06, 2011
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