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Wesley Marquand, MD

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Family Doctors

Novant Health Family Medicine Gastonia

Gastonia, NC

Novant Health Family Medicine Gastonia

Gastonia, NC

Novant Health Family Medicine Gastonia

Gastonia, NC

Novant Health Family Medicine Gastonia

Gastonia, NC
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Wesley Marquand, MD
Lowell-Mc Adenville Medical
(10 Reviews)
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105 S Elm St Gastonia, NC 28052
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this family doctor answer all of your questions?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.88.210
September 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.217.63
March 28, 2012
Did you feel safe in this provider's care?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
January 30, 2012
Dr. Marquand never rushes me. We always go over my medicines and any concerns that I have. He ask good probing questions.
by Barbara
January 16, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 30, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
September 25, 2011
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
September 14, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 14, 2011
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Map and Directions
105 S Elm St, Gastonia, NC 28052