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Sylvia Bartee

Wellness.com Featured Provider
Sylvia Bartee
Novant Health University Family Physicians
(27 Reviews)
Office

(704) 510-8000

 10810 Mallard Creek Road Charlotte, NC 28262
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 14, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 14, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this family doctor's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
November 07, 2011
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this family doctor use current and safe equipment?
Yes
by Anonymous
October 24, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
by Anonymous
October 07, 2011
I don't know of anywhere else that would've taken better care of me. I had a great experience. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by cmartinez
October 06, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this family doctor answer all of your questions?
Yes
by Anonymous
August 26, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their prices were very fair. The level of care you get for the price is outstanding. They always make sure to return my phone call as soon as possible. They've never left me waiting. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Vanessa
August 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 27, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 24, 2011
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Map and Directions
10810 Mallard Creek Road, Charlotte, NC 28262
Website https://www.novanthealth.org/pf/providers/1275595217
Primary Specialty

Family Doctor

Practice Novant Health University Family Physicians
Business Hours
Monday:7:00 AM - 8:00 PM
Tuesday:7:00 AM - 8:00 PM
Wednesday:7:00 AM - 8:00 PM
Thursday:7:00 AM - 8:00 PM
Friday:7:00 AM - 8:00 PM
Saturday:8:00 AM - 8:00 PM
Sunday:8:00 AM - 8:00 PM