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Steven Buck, MD

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Steven Buck, MD
Buffalo Otolaryngology Group
(9 Reviews)
> Get Phone Number & Directions
897 Delaware Ave Buffalo, NY 14209
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.225.31
May 28, 2013
I would never refer any of my family and friends to go here. I called them several times during the day JUST to make an appointment. The frontdesk lady taking the calls is absolutely impolite. After many attempts you have no way but leaving a voice message hoping that they would call promptly which never happen. Nothing good will come from going such a place where they don't care about their patients!
by Jessie xxx.xxx.84.51
January 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.212.224
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.159.66
June 05, 2012
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
November 18, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
Absolutely!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 07, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
No, they were on time
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
June 09, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 02, 2011
Would you refer this provider to a family or friend?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 01, 2011
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Map and Directions
897 Delaware Ave, Buffalo, NY 14209