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Paul Fellenbaum, MD

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Paul Fellenbaum, MD
Glaucoma Services
(10 Reviews)
> Get Phone Number & Directions
1365 Washington Ave Ste 101 Albany, NY 12206
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Fellenbaum was very rude to my mother who had cataract surgery performed by him. He failed to communicate clearly with her, then got annoyed when she had to ask him to repeat himself because she didn't hear or understand what he said. He also intimidated her by stating that he wouldn't recommend she have the laser "clean-up" surgery she had come to his office for despite the fact she had already been prepped with eye drops by the nurse, and no good reason was given. There was no explanation given by the doctor as to why he advised against the laser clean-up other than he was annoyed my mother hadn't gone to get glasses yet (why would she, when the laser clean-up was supposed to improve her vision?). Also, she had asked about macular degeneration, and Dr. Fellenbaum recommended she see a retina specialist. This should not have prevented the laser clean-up from the cataract surgery, because Dr. F never mentioned it until my mother asked about it. This greatly upset my mother, who is in her mid-80s. She was intimidated into not getting the medical treatment she needed and had come to the office to get. I think this behavior toward an elderly woman in her 80s is inexcusable and, frankly, mean. Dr. F is a bully in our book.
by Anonymous xxx.xxx.233.3
July 14, 2017
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.181.66
September 29, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.0.75
November 16, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.61.133
October 22, 2012
All the people in this office are real people with a focus on the patient. This is health care at it's best.
by Anita xxx.xxx.58.195
June 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.76.211
April 25, 2012
I always received wonderful treatment from Dr. Fellenbaum. I can trust him entirely. I would love to refer my friends to him.
by Anonymous
December 26, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you refer this provider to a family or friend?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 22, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
July 12, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
March 07, 2011
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Map and Directions
1365 Washington Ave Ste 101, Albany, NY 12206