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Steven Scalia, MD

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Queensbury, NY

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Surgical Specialists of Glens Falls Hospital

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Surgical Specialists of Glens Falls Hospital

Glens Falls, NY
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Steven Scalia, MD
Baywood Surgical Assoc
(8 Reviews)
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17 Baywood Dr Queensbury, NY 12804
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.15.104
May 31, 2013
Did you feel safe in this provider's care?
Yes
Did you feel safe in this surgeon's care?
Yes
by Anonymous xxx.xxx.69.6
January 02, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this surgeon to others?
Yes
Was it easy to find parking at this surgeon's office?
Yes, it was convenient
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.15.65
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.39.41
September 07, 2012
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. I had an emergency recently and needed to contact them immediately but I couldn't. It made me feel like I couldn't count on them. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by selene
February 29, 2012
Did this surgeon thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider's office easy to locate?
Fairly Easy
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 21, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
October 12, 2011
Did you feel safe in this provider's care?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 05, 2011
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Map and Directions
17 Baywood Dr, Queensbury, NY 12804