Irvin Destefano, MD

Irvin Destefano, MD
Orange Pediatric Assoc 400 Midway Park Dr Middletown, NY 10940
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.67.1
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.168.217
July 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Carol R. xxx.xxx.173.58
April 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kathleen xxx.xxx.186.122
March 27, 2012
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat every client equally?
Sometimes, but not all the time
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
February 23, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
February 10, 2012
The waiting area here is extremely spacious. There is never overcrowding. They were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I
won't have to wait a half hour through terrible music to get it answered. They have really great customer service here. They always put their customers first, regardless of
the situation. When our son was in Boston for surgery, Dr. Rose called recovery to see how he had done. Even the doctors at Boston Children's were impressed with that. Every time we go in Dr. Rose remembers us and asks pertinent questions. Even remembers that our son plays football and asks him about that. We've seen several other practitioners there and were happy with all of them. The ladies at the front are always helpful and very personable.
by Connie
February 07, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Were you able to relax during your appointment?
Yes
by Anonymous
January 27, 2012
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
by Anonymous
January 12, 2012
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Do other parents within your community respect this pediatrician?
Yes, they are respected
by Anonymous
January 07, 2012
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