I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I appreciate that they've never over-treated my child. I've had some doctors that want to run really expensive tests or make you get an X-Ray for a very common illness, but they don't do that here. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly.