Kenneth Glass, MD

Kenneth Glass, MD
Glass & Inserra 309 E Main St Smithtown, NY 11787
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They always make sure to return my phone call as soon as possible. They've never left me waiting. They are always prepared for my appointment and remember everything about me. They have really great customer service here. They always put their customers first, regardless of the situation.
by barbara xxx.xxx.246.128
January 06, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.60.232
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Knee problems! xxx.xxx.73.219
March 29, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The office was easy enough to find. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I got an appointment quickly. I've never had to wait too long.
by jillian
February 29, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 08, 2011
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Iris Rilling
October 21, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by jim
August 08, 2011
Are you going to visit this provider again?
Sure
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider friendly?
I didn't feel very welcome
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
March 14, 2011
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