They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. There also any long waiting period for the doctor which 4 me was very good.