George Sirotenko, DO

George Sirotenko, DO
Brighton Medicine Assoc 2050 Clinton Ave S Ste 1 Rochester, NY 14618
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
He is Great! His staff is rude & arrogant.. I witnessed every time while I am waiting how they speak to patients especially older ones.. I dont put up with that so I give it right back..
by unknown xxx.xxx.207.159
August 14, 2015
Well, let me tell you... this Dr man was so rude and disrespectful. His staff (zero stars) became very sassy and didn't seem to care about me. I would NOT go to this man again.
by roberta xxx.xxx.168.117
April 03, 2015
Not only were my questions answered thoroughly, I was encouraged to ask as many as I had. There was no rush to get me out and I left feeling very educated and informed. The chairs in their waiting room are comfortable enough and serve their purpose.. It not usually hard to get an appointment time that works for my schedule even though I have a crazy schedule. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment within a couple of days and I never have to worry about them rescheduling it. It is often hard to get them on the phone because my schedule may conflict with theirs.Often I'm put on hold here and I have to wait quite a while for them to get back to the call, but they are a busy office any doing the best they can. They are worth the wait.
by Carol xxx.xxx.120.244
July 30, 2013
Does this provider promptly return your phone calls?
Yes
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.26.10
July 03, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider use current and safe equipment?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by LEA xxx.xxx.5.90
December 28, 2012
Dr Sirotenko and his staff refused to provide me with any information regarding their billing policies. On my last visit I requested for any information about what various procedures would cost and they said they could only tell me after I had seen the doctor and he pulled a magic number out of thin air about what to bill me. The staff told me that it didn't matter since I would just pay my co-pay regardless. I then tried to explain to them that "some people don't have health insurance" and that I would be one of those people in the near future. The staff couldn't even explain what the technical difference was between a "brief" and "extended" visit.

A week later I got a letter in the mail telling me that Sirotenko would no longer be my doctor. The letter had no explanation as to why. I've paid all my bills/co-pays on time and when asked. I never missed an appointment and never had any other issue of note other than trying to get information regarding their billing practices.

TLDR: If you question Dr Sirotenko's billing policies he will stop being your doctor. Very unprofessional.
by unsatisfied xxx.xxx.5.167
December 15, 2012
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.85.217
October 08, 2012
Dr. Sirotenko is a doctor who listens, understands and gives you time to explain all your issues/reasons why you are there. He is extremely educated and clear wehn explainging his diagnosis/treatments. He recommends all procedures that are needed to oversee your best outcome to your health. I found Dr. Sirotenko after weeks of research for local doctors to (replace my PCP) and found that he has an excellent background, impressive knowledge and is a DO...which means he has 500-900 hours of additional medical practice than your regular MD. I strongly recommend to make an appointment with Dr. Sirotenko to discuss your overall health and you will see the benefits of being under his care in that very first visit!
I am very thankful he resides in Monroe County!
by ReneeW xxx.xxx.153.250
September 05, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Dr. Sirotenko explained what was going on in very clear terms, and I never felt patronized. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by elouise xxx.xxx.119.93
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.35.161
May 24, 2012
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