They were very polite and helpful and made sure that I had everything I needed. They always made sure that I wasn't in any pain. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.