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Thomas Madejski, MD

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Thomas Madejski, MD
Lake Plains Medical
(17 Reviews)
> Get Phone Number & Directions
100 Ohio St Ste C Medina, NY 14103
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.40.40
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.85.233
April 25, 2012
Was this provider's staff friendly?
Yes
by Anonymous
February 23, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 23, 2012
They don't mind answering my questions. They were extremely late to all my appointments. I always had to wait over 3 hours for them to show up. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. I was never able to relax during my appointment. I was on edge the whole time. He over books his patients--6 people per appointment slot! Most of the time when he's actually in the examining room with us he's dictating to his little recorder and says things that didn't actually happen during the appointment. For example saying we discussed something when we in fact did not.
by Not Impressed
January 06, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have helpful information available online?
Yes, but very little
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 06, 2011
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
December 06, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 07, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
October 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 23, 2011
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Map and Directions
100 Ohio St Ste C, Medina, NY 14103