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Edgar Bassig, MD

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Edgar Bassig, MD
Highgate Medical Group
(6 Reviews)
> Get Phone Number & Directions
5875 S Transit Rd Lockport, NY 14094
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
While I cannot rate the doctor himself as I have never been at patient nor stepped foot in this office. I will rate his staff and practices. I scheduled an appointment with is office as a new patient. I was unable to make this appointment due to a funeral. I called 2 days before and cancelled. A month and a half later I received a bill for a cancelled appointment. I called the office and after being on hold 3 times I spoke to the person in billing. I asked for their name and why I was billed for this. I was told it was for a missed appointment on 08/27/2015. I asked when this appointment was made she said she couldn’t tell. I said it doesn’t say? She responded “no”. So I told her I shouldn’t be charged as I have never been in the office nor sign paperwork agreeing to pay for missed appointments, or known of their office policies. Also I have a phone record that I called and cancelled on 08/25/2015. Then she told me that was when the appointment was made. I stated I will not pay and am filing a complaint with the attorney general’s office. She replied rudely “go ahead” and hung up.
by Nicole xxx.xxx.158.206
October 13, 2015
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Did you think that this provider was thorough with you during your appointment?
Yes
by Anonymous xxx.xxx.196.98
August 22, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.195.184
February 10, 2014
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
October 17, 2011
They are limiting accepting insurance, and if you tick off the secretary (wife) they kick you out of the practice. They are unwilling to participate in quest view results online. Nurse practitioners there are not good at all. checked strep test and it dint run, NP came in said -, threw in trash. made her get it out of trash and said really, it dint even run. she said Oh. very unhappy.
by annoyed
October 11, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 28, 2011
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Map and Directions
5875 S Transit Rd, Lockport, NY 14094