They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Especially the 2 Cindys'.