They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.