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Wallen Chan, MD

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Wallen Chan, MD
Gastroenterology Associate
(10 Reviews)
> Get Phone Number & Directions
78 Todt Hill Rd Ste 203 Staten Island, NY 10314
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor friendly?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.93.192
October 30, 2014
Was this provider compassionate to you and your situation?
Mostly
Does this gastroenterologist use current and safe equipment?
Yes
Was this gastroenterologist's staff friendly?
Yes
Was this gastroenterologist friendly?
Not Really
Were you glad that you had the appointment with your provider?
Yes
by Anonymous xxx.xxx.184.199
March 01, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Were the restrooms clean at this provider's office?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider maintain a professional appearance?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Celestaine blue xxx.xxx.61.81
February 11, 2014
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.228.8
October 09, 2013
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was the waiting area spacious?
No, it was rather cramped
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.207.89
December 12, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
by john xxx.xxx.41.115
September 22, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Yes
by Anonymous
February 09, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 03, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 12, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 28, 2011
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Map and Directions
78 Todt Hill Rd Ste 203, Staten Island, NY 10314