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Ellen Scherl, MD

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Ellen Scherl, MD
(5 Reviews)
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425 E 61st St New York, NY 10021
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Consumer Feedback

(5 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
Value
4 star average for Value
I was searching for a new gastro doctor and was impressed with Dr. Scherl's credentials. I was experiencing some bloating and burping and I have a history of Slow Transit Time (constipation). Dr. Scherl performed a Endocopy as well as a colonoscopy at the same time and she was extremely thorough. I felt great directly afterwards and went to lunch with my husband. At my follow up, we went over my pathology results and all was good. Yes, you may have to wait, but believe me she is well worth the wait. I feel lucky to call her my gastro dr. I adore her.
by Theresa Martarano xxx.xxx.86.67
December 24, 2015
If I could give this doctor no stars, I would have. Every time I visited her office, I waited over three hours. I work and cannot take off an entire day for a doctor's visit. Not only that, but she only spends about 10 minutes with you when she does show up. She did not answer my questions, she did not help my chronic pain, but she absolutely remembered to bill me when she did not even show up to the appointment that was scheduled...I finally had the last straw and will never come back. I strongly advise you to seek care elsewhere with someone who will take the time to help.
by NA xxx.xxx.171.226
March 22, 2014
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this gastroenterologist's staff friendly?
No, they were rude
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.0.131
September 11, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
May 26, 2011
I waited for two months to see Dr. Scherl as a follow-up to a visit where, after hundreds of dollars of tests, she failed to prescribe me effective medication for my chronic pain. She refused to speak to me over the phone, even when her treatment plan was not working, so I made an appointment.

At the office on the day of my appointment, I waited for over three hours to be seen. After all of that, Dr. Scherl spent ten minutes total in the room with me: half addressing my chronic pain by referring me to other doctors and point-blank refusing to answer my questions, and half talking on the phone and speaking openly about another patient in front of me.

Subsequently, I was billed erroneously and have been fighting with the billing office for seven months. The billing office acknowledges that they are the ones who have made the mistake, however they continually lose my case in the bureaucratic shuffle of Cornell/Weill, even after a two-month- long paper trail. Now, Cornell/Weill has sent collections after me for money that Dr. Scherl's office acknowledges I don't owe.

Having a big name doesn't always mean you'll get the best care, and sometimes, it means exactly the opposite.
by IBSboy
October 02, 2010
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Map and Directions
425 E 61st St, New York, NY 10021