Michael Frank, MD

Michael Frank, MD
9 E 63rd St New York, NY 10021
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.78.149
October 23, 2014
My mother had a polypectomy done with Michael Frank, MD. We found him professionally and technically outstanding and also consider him an extraordinarily warm, caring and dedicated physician who put my mother at ease with his very calm manner. He is truly a phenomenal physician in every respect .We found the entire staff was professional and caring and we both appreciated it very much.
by sara xxx.xxx.127.67
May 03, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous xxx.xxx.0.5
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.42.234
April 19, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Samantha
January 25, 2012
Dr. Frank is one of a kind: He is caring, good listener, always puts me at ease, and most importantly, in my opinion, he is a great physician.
Staff is always professional and helpful. I don't recall ever having to wait more than a few minutes for my appointment. One of the best doctors in the country.
by Mahmoud
December 05, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
November 05, 2011
Did this provider rush your appointment?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 09, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are very thoughtful.. They gave me sufficient information to make a decision about my treatment plan. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The restrooms at this office were spotless and looked immaculate.
by David
February 28, 2011
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