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Thomas Romano, MD

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Thomas Romano, MD
Gastroenterology & Hepatology
(8 Reviews)
> Get Phone Number & Directions
5112 W Taft Rd Ste H Liverpool, NY 13088
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.236.146
July 22, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.9.143
April 08, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.46.89
March 07, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Yes
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 14, 2012
Did this provider use excessive foul language?
No
Was this gastroenterologist's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 14, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 18, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
March 09, 2011
Had this doctor for ten years. Too many patients not enough time to see them all or listen carefully to them all. One night very bad abdominal pain went to ER. ER docs were very concerned and wanted to admit me. They phoned Romano who was on call. Since it was midnight I guess he did not want to bother coming in, so he told them to send me home with pain med. Next day his office called and said I had to get another doctor because he didnt take my insurance anymore (after 10 years of seeing him). About a week later, pain worse ended back in the ER. Had obstruction with sepsis starting. Would have been discovered sooner if Romano had bothered to come to the ER like he was on call to do.
by chesterchester
March 06, 2011
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Map and Directions
5112 W Taft Rd Ste H, Liverpool, NY 13088