During my appointment, they thoroughly went over all of my questions, and I definitely felt a lot more knowledgeable afterwards. One thing that I appreciated about this office was their waiting room. The chairs were nice-very comfortable. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I left feeling better, knowing that I have a treatment plan that I am comfortable with.