John O'Bryan, MD

John O'Bryan, MD
Troy Family Physicians 200 Northern Dr Troy, NY 12182
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Their office is quiet. I had a few minutes to read a magazine. There were magazines for men to read... I stopped reading Highlights about 40 years ago. The office was easy enough to find. I enjoyed seeing the geese on Miami pond. I wasn't pressured to buy anything I didn't need. They make sure to treat all their clients equally and without favoritism. The office (and treatment room) was just fine... not at all cold. I was comfortable the entire time. Dr. O'Bryan is a good doctor. I trust him completely.
by Anonymous xxx.xxx.52.104
June 07, 2013
Would you recommend this family doctor to others?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.14.50
January 11, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.135.27
January 11, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this family doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.200.132
November 19, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
February 08, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this family doctor use current and safe equipment?
Yes
by Anonymous
February 07, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 13, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Jane
September 26, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 11, 2011
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