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William Stephan, MD

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William Stephan, MD
(4 Reviews)
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4080 Delaware Ave Tonawanda, NY 14150
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this family doctor friendly?
Extremely Friendly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes, extremely spacious
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.134.42
January 19, 2014
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.236.143
April 09, 2013
the upshot here is the dr is wonderful and beyond current as an integrative practitioner. his staff however are so overwhelmed they are often curt if not surly. teeohoning them is a NIGHTMARE, you either get a busy or the ans service which ens you gotta sit ad redial for an hour if you need to get thru and bother the ans scve with constant redial since they answer on the office busy. it embrassing fristating maddening and im seriously about done. swould never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored.
by esch
August 11, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 13, 2011
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Map and Directions
4080 Delaware Ave, Tonawanda, NY 14150