Brian Navarro, MD

Brian Navarro, MD
Capitol Care 3761 Carman Rd Schenectady, NY 12303
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Not Really
Did this provider seem well-trained and experienced?
Yes
by rosa paris xxx.xxx.22.224
February 08, 2015
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.130.202
February 12, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
March 05, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 01, 2012
Dr. Navarro is my kids primary care physician. They are very comfortable with him - he answers any questions we have and is great about seeing my older son without mom in the room but keeping me informed and involved also. Even when the office is obviously busy, it never fees like he's rushing us. I recommend him highly!
by a happy mom
December 21, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Bob
November 29, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 20, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 12, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
June 09, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 27, 2011
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