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Arthur Lee, MD

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Arthur Lee, MD
Capital Care Family Practice
(7 Reviews)
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624 McClellan St Schenectady, NY 12304
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.41.100
April 29, 2013
Does this family doctor use current and safe equipment?
Fairly current
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.81.234
February 18, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 04, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
October 24, 2011
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 17, 2011
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Are you going to visit this provider again?
Without a doubt!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
June 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
April 05, 2011
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Map and Directions
624 McClellan St, Schenectady, NY 12304