Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider have helpful information available online?
No, just a basic listings page
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything