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Paul Fiacco, MD

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Cny Family Care

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Paul Fiacco, MD
Cny Family Care
(10 Reviews)
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4939 Brittonfield Pkwy Ste 10 East Syracuse, NY 13057
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
creepy will never see him again misdiagnosed my flu symptoms
by Cathy xxx.xxx.249.6
February 18, 2015
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by helen kline xxx.xxx.79.45
December 19, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.35.34
December 17, 2013
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
November 18, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this family doctor friendly?
Yes
by Anonymous
June 27, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you recommend this provider to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
May 31, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 24, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
March 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
March 30, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
March 27, 2011
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Map and Directions
4939 Brittonfield Pkwy Ste 10, East Syracuse, NY 13057