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Charlotte Hawkins, MD

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Cortland, NY

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Charlotte Hawkins, MD
Family Medicine Ctr
(10 Reviews)
> Get Phone Number & Directions
4077 State Route 281 Cortland, NY 13045
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Does this doctor use current and safe equipment?
Fairly current
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Not really
Did you leave the office feeling satisfied with your visit?
Yes
Was the office accommodating when booking an appointment?
Very good
by Chris xxx.xxx.209.160
April 01, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider remember you by name?
No, I always have to remind them
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Missy xxx.xxx.176.124
March 25, 2013
by Anonymous xxx.xxx.208.242
November 13, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.108.32
May 01, 2012
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this family doctor's staff friendly?
Not Really
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this family doctor answer all of your questions?
No, I left confused and frustrated
by Anonymous
January 23, 2012
I have been a patent for many years and have always received competent and good service. the whole staff is respectful and caring.
by Anita Stevens
November 28, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I wouldn't think twice about sending my friends and family here. They are very good at what they do.
by dad2059
November 16, 2011
Every time I've called and left a message, I've never heard back. It's extremely annoying. They barely had any magazines to choose from, and the ones that were available weren't very interesting. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. And from what i hear she has pending court cases. She is not very nice or concerned about her patients at all! im changing drs for me and my family she can go and try to take care of someone else..shes in it for the money nothing else.
by debrah
October 17, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business.
by Dorothy Brown
September 26, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No
Was this provider's office clean?
It was satisfactory
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
August 12, 2011
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Map and Directions
4077 State Route 281, Cortland, NY 13045