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Susan Thys Jacobs, MD

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Susan Thys Jacobs, MD
Orthopaedic Associates Of NY
(2 Reviews)
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393 W 58th St New York, NY 10019
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
I stopped seeing Susan Thys Jacobs several years ago due to her imperious attitude and hubris .. and a refusal to speak to me on the phone in a follow-up conversation. Her office insisted that I had to come in (and be charged again) for the visit -- that she doesn't take phone calls.

She was dismissive about my concerns .. and said "just do what I tell you." I'm an intelligent woman and I found this utterly unacceptible.
by Brookbend
February 29, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 05, 2011
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393 W 58th St, New York, NY 10019